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Purchasing
Terms & Conditions for Sample Packs
CUSTOMER QUESTIONS:
Smart Lid Systems are totally committed to our customer's satisfaction,
for all questions related to our product please feel free to contact us
at:
Email: sales@smartlidsystems.com
AVAILABILITY:
Smart Lid Systems is dedicated to offering our unique product to the world
market. We use Australia Post for ALL sample pack shipments and the country
limitations are only bounded by their postal resources.
FORMS OF PAYMENT ACCEPTED:
Credit Card and PayPal. All payment will be processed through PAYPAL an
EBAY owned company, where all major credit cards are accepted. PAYPAL
is renowned for its high level of security and a reputable payment handling
company. For more information on their security protection please visit
the PayPal web site.
PRICES & CURRENCIES ACCEPTED:
All prices are shown on the website in US Dollars. All payments must be
made by via PayPal and only cards accepted by PayPal can make payments.
All currencies will be converted to US Dollars and you will be liable
for any exchange rate charges made by your card provider.
SALES TAX:
Australian customers are required to pay Goods and Services Tax (GST).
Note that all prices are displayed exclusive of G.S.T. and it is only
added at checkout time for Australian customers. International customers
are not required to pay G.S.T. and as such it will not be added to their
cart.
SHIPPING:
Shipping to most locations takes between 5 and 12 working days from date
of shipment. A fixed Shipping and Handling cost of US$10 is added to each
item. No tracking of goods is available for this shipment, therefore it
is the responsibility of the customer to ensure their correct shipping
address is entered. No refund will be issued for an incorrectly stated
shipping address. Where you have purchased a Product that is to be dispatched
overseas, delivery time may take up to 3 weeks.
Smart Lid Systems makes every effort to deliver your Product according
to the estimated delivery times provided by Smart Lid Systems at checkout.
The estimated delivery times are in business days (Monday through Friday)
excluding Public holidays.
Although every effort is made to ship your Order according to the estimated
delivery times provided, estimated ship times may change due to changes
in supply or circumstances beyond our control. If your Product has not
arrived after the estimated delivery time, please contact us at sales@smartlidsystems.com
Title and risk of loss to all Products will pass to you on delivery.
ORDER / PAYMENT PROCESS:
1) Payment is taken as soon as you place your order and will be debited
from your credit card or PayPal account before the dispatch of the goods
you have purchased.
2) Upon processing a transaction, PayPal will issue you with an electronic
transaction receipt which will be sent to the email address you provide.
Smart Lid Systems is wholly owned by Noshmell Pty Ltd, ABN: 48002444528,
of PO Box 1836, Bondi Junction, NSW, 1355, Australia, thus for billing
purposes our parent company name will appear on your credit card statements.
3) Smart Lid Systems will email the customer once the product has been
packed and is ready for shipping.
4) We will confirm acceptance of your order when we send you an email
confirming shipment of the goods you have ordered.
5) If we cannot process or accept your Order after payment is received
we will contact you by email or telephone.
6) Payment processing will not begin until we receive all the information
we need.
7) Orders placed on a weekend or a Public holiday will not begin payment
processing until the next business day. Business days are Monday through
Friday, excluding NSW Public holidays. We process credit card and PayPal
payments after you click the "Submit My Order" button.
RETURNS & EXCHANGES:
Smart Lid Systems is committed to providing the best customer service
available. Smart Lid Systems will only accept a return for damaged or
goods that do work properly, providing that you return the unused product
to Smart Lid Systems. Refunds will only be made if a claim is made within
7 days of receipt of the goods and the damaged goods are returned to us
within 28 days of receipt of the goods. For a return request email sales@smartlidsystems.com
No refunds, credit or replacements are offered if you have changed your
mind about the product, make an incorrect choice, or failed to verify
and accurately provide information when placing an Order.
Refunds will only be offered where a replacement Product can not be provided.
LIABILITY:
We will not be liable for any loss of income, loss of profits, loss of
contracts, loss of data or for any indirect or consequential loss or damage
of any kind howsoever arising and whether caused by tort (including negligence),
breach of contract or otherwise.
Our maximum aggregate liability for any Product supplied to you whether
in contract, tort (including negligence) or otherwise shall in no circumstances
exceed the amount payable by you to us in respect of the Product(s) in
question.
CREDIT CARD FRAUD:
Whilst Smart Lid Systems employs the latest in Secure Sockets Layer (SSL)
technology software for its transactions with our customers, Smart Lid
Systems will not be responsible for any damages, consequential losses
(whether direct or indirect) suffered by a customer whose credit card
is fraudulently used or is used in an unauthorised manner.
GENERAL:
These Terms and Conditions together with your Order constitute the entire
Contract between us and you for the supply of Products. No other Terms
and Conditions will apply. The Contract cannot be varied unless we agree
to vary it in writing or by email.
Color changing lids are not to be exposed to direct sunlight for extended
periods of time.
You shall not assign any rights and obligations under these Terms and
Conditions whether in whole or in part without the prior written consent
of Smart Lid Systems. Any unauthorized assignment shall be deemed null
and void.
If any provision of these Terms and Conditions is held by any competent
authority to be invalid or unenforceable in whole or in part, the validity
of the other provisions of these Terms and Conditions and the remainder
of the provisions in question shall not be affected thereby.
Under the Trade Practices Act 1974 ("Act"), where implied conditions
and warranties cannot be excluded, any liability in Smart Lid Systems
for breach of such conditions and warranties (other than a condition or
warranty implied by section 69 of the Act) shall be limited, at the option
Smart Lid Systems, to the replacement of the Product(s) or the re-supply
of the same Product(s); the payment of the cost of replacing the Product(s)
or of acquiring equivalent Product(s).
Neither our failure nor your failure to enforce any Term or Condition
constitutes a waiver of such Term or Condition. Such failure shall in
no way affect the right to later enforce such Term or Condition.
Smart Lid Systems reserves the right to change the Terms and Conditions
of sale at any time.
FORCE MAJEURE:
Smart Lid Systems shall not be liable for any delay in performing any
of its obligations under these Terms and Conditions if such delay is caused
by circumstances beyond the reasonable control of Smart Lid Systems, and
Smart Lid Systems shall be entitled to a reasonable extension of time
for the performance of such obligations.
GOVERNING LAW:
These Terms and Conditions shall be governed by and construed in accordance
with the laws of New South Wales and shall be subject to the non-exclusive
jurisdiction of the courts of New South Wales.
PRIVACY POLICY: Smart Lid Systems is committed to protecting
your privacy. Smart Lid Systems will use your personal information solely
for payment and billing purposes. By placing your order, you agree that
we may store, process and use data collected from your order form for
the purposes of processing your order. If you so indicate on the appropriate
section of your order Form, by placing your order you also agree that
we may use such data, other than credit card details, in order to provide
you with information from time to time on other Smart Lid Systems products
that may be of interest to you. None of your entered information will
be sold or transmitted to any other company. |
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