We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

We are constantly vigilant for credit card or other fraud. We report all charge backs to a credit reference agency. If you have any reason to seek the return of money paid, please contact us rather than your credit card issuer.

Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.

Data Collection

Noshmell, in general collects personal information in order to conduct our normal business, to provide and market our goods and services and to meet our legal and regulatory obligations. A list of the information we collect, (but is not limited to), and why it is necessary to collect it:

1 Basic identification and contact information, such as your name and contact details.
This information is used:

1.1 to provide you with the services which you request;

1.2 to personalize and customize your experiences;

1.3 to maintain our accounts;

1.4 for billing;

1.5 to enable us to answer your enquiries;

1.6 for verifying your identity for security purposes;

1.7 for marketing our services and products;

1.8 to communicate with you my any means necessary;

1.9 to help make our web site as useful to you as possible;

1.10 to report statistics, analyse trends, administer our services and diagnose problems;

1.11 information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service;

1.12 As required or permitted by law.

2 Personal information may be collected from a variety of sources.
This information may come from:

2.1 you or the company you work for;

2.2 advertisers;

2.3 mailing lists;

2.4 recruitment agencies;

2.5 contractors / business partners;

2.6 when you acquire a product or service from us;

2.7 register as a subscriber or member;

2.8 provide a product or service to us;

2.9 complete a survey or questionnaire

2.10 enter a competition or event;

2.11 participate in our services;

2.12 when you communicate with us by email, telephone or in writing.

3 Your domain name and e mail address
are recognised by our servers and the pages that you visit are recorded. We use both session ID cookies and persistent cookies. Most web browsers are set by default to accept cookies. If you reject cookies you will be unable to take advantage of some of the features of our website(s). This information is used:

3.1 in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;

3.2 to send you news about the services to which you have signed up;

3.3 to tell you about other of our services.

4 Financial information, including credit card details
This information is used to obtain payment for goods and services you have ordered from us. This information is taken through a page certified as secure by Paypal. You will note that this page has a web address starting “https”, not “http”. The additional “s” denotes its secure status. Such information is automatically encrypted as soon as you confirm it and passes in encrypted form to our contracted merchant service provider, who automatically arranges the transfer from your bank account to ours. We store the encrypted version on our servers, to save you having to re-enter it when you buy from us again, after when it is automatically deleted. The encrypted information is retained for a period of 24 months, when it is automatically deleted.

Note: your Internet browser may produce a warning message. This is automatic and does not reflect on the high level of security built into our system.

5 Information volunteered by you

for a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicise the name of a winner. If you do not provide us with the information that we request, we may not be able to provide you with our products or services. For example, if you do not register as a member of a website, you will not be able to access features or services that are reserved for members or subscribers only.